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Salesforce Sales-Cloud-Consultant V19.65 #51〜60

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Sales-Cloud-Consultantとは

Demonstrate that you have the knowledge to design and implement a Sales Cloud solution as a consultant.

Experience-Cloud-Consultantの過去問の概要

試験概要
試験種別Sales-Cloud-Consultant
VerV19.65

51

Which data migration sequence should consultant recommend for the objects?

  • Opportunities, Products, pe Line toe Cases, Leads, Campaigns, Accounts, Contacts:
  • Accounts, Opportunities, Contacts, Products, Product Line Items, Cases, Leads, Campaigns
  • Contacts, Accounts, Leads, Campaigns, Opportunities, Products, Product Line Items, Cases.
  • Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads. Campaigns

    • 答え

    D

    52

    ” Sales operations managers are reporting a higher number of Activities than is accurate for their teams When viewing reports, managers see Activities related to Opportunities and Accounts only for their team. However, Activity records related to Campaigns appear m all of the reports, regardless of which sales team should get credit for them. Enterprise Territory Management and role hierarchies are used.
    Why are Campaign Activities for all teams visible m reports viewed by sales operations managers? ”

    • The sales operations managers are given Read access to the Campaign object m their profile.
    • Apex managed sharing is used to control the visibility of Activities related to Accounts.
    • The Organization-wide Default for Campaigns is set to Public Read-Only.
    • The Organization-Wide Default for Accounts is set to Private.

      • 答え

      B

      53

      Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?

      • Assign all users to a region, build a report using user login history, and filter on region.
      • Create an Opportunity report per region, filtering by User.
      • Ask each regional sales manager to run the standard User Adoption report.
      • Install Salesforce Adoption Dashboards from the AppExchange and use the region chart.

        • 答え

        D

        54

        “Cloud Kicks sales representatives are allowed to negotiate up to a 5% discount for the Shoe of the Month dub.
        Regional sales managers (RSMs) must approve discounts greater than 5%. Regional vice presidents (RVPs) also must approve discounts greater than 10%.
        Which two steps should a consultant recommend to satisfy these requirements7 Choose 2 answers ”

        • Create two Approval Processes, one with the RSM and one with the RVP.
        • Use Process Builder to send an approval Task and email to the RSM and RVP.
        • Use Process Builder to automatically submit approvals over a 5% discount.
        • Create a two-step Approval Process with the RSM and RVP as approvers.

          • 答え

          A,D

          55

          “Sales reps at Cloud Kicks are spending too much time coordinating meetings with prospective clients.
          Which solution should a consultant recommend to schedule meetings more efficiently?”

          • Share the sales reps’ Salesforce calendar wrth clients.
          • Utilize the Insert Availability feature in Salesforce Inbox.
          • Ask clients to share their Outlook calendars.
          • Create a site that clients can access to schedule meetings.

            • 答え

            B

            56

            Cloud Kicks requires its sales associates to record all customer interactions within Salesforce. Which sales metric can a sales manager at Cloud Kicks use to monitor and reinforce its sales strategy?

            • Close Rate
            • Renewal Rate
            • Forecast Accuracy
            • Activity Tracking

              • 答え

              D

              57

              “Cloud Kicks has decided to implement Sales Cloud Einstein. After setting up Sales Cloud Einstein, a consultant finds some of the features are not enabled.
              What are two steps the consultant can take to troubleshoot the issue?
              Choose 2 answers”

              • Check Sales Cloud Einstein permission set assignments.
              • Validate the Connected App Details.
              • Verify Integration User Profile Details
              • Reconfigure the Einstein Lead Scoring app.

                • 答え

                B,C

                58

                “Users at Cloud Kicks (CK) say the global search is returning too many results when searching for contacts.
                CK’s admin confirmed that users have the correct permissions and record access to the contacts they want to see.
                What should a consultant recommend to yield better search results?”

                • Use quotation marks operator around contact’s first and last name.
                • Add company name next to contacts full name in the search window.
                • Add LIKE keyword next to contact’s full name in the search window.
                • Use parentheses operator to limit search to the Contacts object.

                  • 答え

                  B

                  59

                  “Northern Trail Outfitter has created a Complaints custom object related to Accounts. Due to the sensitive nature of these records, the object’s visibility has been set to Private. A dedicated subnet of support users who will work on these items has been added to a Complaints Specialist public group. Only users within the Complaints Specialist public group should be able to view and edit any Compliant record.
                  Which two options should a consultant recommend to meet the requirements? Choose 2 answers ”

                  • Use Apex managed sharing to grant record access to users In the Complaints Specialist public group and restrict manager visibility.
                  • Uncheck the Grant Access Using Hierarchies checkbox in Sharing Settings for the Complaints object.
                  • Create a catena-based sharing rule that grants Read/Write access to the Complaints Specialist public group.
                  • Set the Complaint object’s default visibility to allow only the users in the Complaints Specialist group to access the records.

                    • 答え

                    B,C

                    60

                    “Cloud Kicks want to track different details for trade shows and customer webinars.
                    Which capability enables the use of custom fields, contextual validation rules, and varied layouts?”

                    • Parent Campaigns
                    • Custom Picklist
                    • Campaign Hierarchies
                    • Record Types

                      • 答え

                      D

                      2023 過去問
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