Sales-Cloud-Consultantとは
Demonstrate that you have the knowledge to design and implement a Sales Cloud solution as a consultant.
Experience-Cloud-Consultantの過去問の概要
試験種別 | Sales-Cloud-Consultant |
---|---|
Ver | V19.65 |
61
“Cloud Kicks is preparing to deploy its configurations. The chosen release date is during a Salesforce Release window. The current configuration is in Non-Preview Sandbox.
Which two strategies should a consultant recommend?
Choose 2 answers”
A,B
62
“Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK’s process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer?
Choose 3 answers”
A,B,C
63
“Cloud Kicks wants to implement team selling to share differing levels of access to Accounts and associate records, such as opportunities, contracts, and case, based on team member responsibilities.
Which capability should the consultant recommend?”
C
64
“A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering user cases for Sales Processes.
Which two groups should provide content for the use cases? Choose 2 answers”
A,D
65
Cloud Kicks has hired a consultant to help with its initial Salesforce implementation. Which three steps should the consultant take to help Cloud Kicks get Salesforce up and running? Choose 3 answers
A,C,D
66
“Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce.
Which approach should the consultant recommend to meet this requirement?”
Utilize an application from the AppExchange.
67
“After a project deployment, several bugs are identified by end users and prioritized by the project team.
What are two ways a consultant should resolve these issues?
Choose 2 answers”
A,D
68
“Cloud Kicks (CK) is migrating Account and Contact information from a legacy CRM system into Salesforce using Data Loader. Accounts in the legacy system have a unique ID field that is used to related Contacts to Accounts in the legacy system, CK wants to automatically match these Contacts to the relevant Accounts when loading Contacts into Salesforce.
What should a consultant recommend to meet the requirement?”
D
69
“The VP of sales at Good Kicks wants to know the percentage of opportunities in a certain stage that were eventually closed won.
Which two steps should a consultant take to create a solution?
Choose 2 answers”
B,D
70
“The admin at uBHMBon tamers has been getting complaints from sales reps about duplicate Leads …
Salesforce. The admin has already set up a matching rule for Leads.
What should the consultant recommend to resolve the issue?”
D