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Salesforce Sales-Cloud-Consultant V19.65 #61〜70

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Sales-Cloud-Consultantとは

Demonstrate that you have the knowledge to design and implement a Sales Cloud solution as a consultant.

Experience-Cloud-Consultantの過去問の概要

試験概要
試験種別Sales-Cloud-Consultant
VerV19.65

61

“Cloud Kicks is preparing to deploy its configurations. The chosen release date is during a Salesforce Release window. The current configuration is in Non-Preview Sandbox.
Which two strategies should a consultant recommend?
Choose 2 answers”

  • Deploy after the Salesforce Release.
  • Test new configurations in a preview sandbox
  • 答え

    A,B

    62

    “Cloud Kicks (CK) is just kicking off its project. The consultant wants to dive deeper into CK’s process and pain points. Which three approaches should a consultant use to learn about and empathize with the customer?
    Choose 3 answers”

    • Embodying
    • Shadowing
    • Interviewing
    • Role Playing
    • Leading Workshops
    • 答え

      A,B,C

      63

      “Cloud Kicks wants to implement team selling to share differing levels of access to Accounts and associate records, such as opportunities, contracts, and case, based on team member responsibilities.
      Which capability should the consultant recommend?”

      • Opportunity Teams
      • Role hierarchy
      • Account Teams
      • Sharing rules
      • 答え

        C

        64

        “A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering user cases for Sales Processes.
        Which two groups should provide content for the use cases? Choose 2 answers”

        • Sales reps
        • Executives
        • Finance team
        • Sales operations
        • 答え

          A,D

          65

          Cloud Kicks has hired a consultant to help with its initial Salesforce implementation. Which three steps should the consultant take to help Cloud Kicks get Salesforce up and running? Choose 3 answers

          • Define company vision.
          • Finalize integrations.
          • Prioritize goats.
          • Define KPIs.
          • Analyze competitors.
          • 答え

            A,C,D

            66

            “Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce.
            Which approach should the consultant recommend to meet this requirement?”

            • No Answer
            • 答え

              Utilize an application from the AppExchange.

              67

              “After a project deployment, several bugs are identified by end users and prioritized by the project team.
              What are two ways a consultant should resolve these issues?
              Choose 2 answers”

              • Build out issue resolution release in the appropriate development sandbox.
              • Build out issue resolution release in the production environment.
              • Perform user acceptance testing (UAT) m the appropriate development sandbox.
              • Perform user acceptance testing (UAT) m a Full sandbox.
              • 答え

                A,D

                68

                “Cloud Kicks (CK) is migrating Account and Contact information from a legacy CRM system into Salesforce using Data Loader. Accounts in the legacy system have a unique ID field that is used to related Contacts to Accounts in the legacy system, CK wants to automatically match these Contacts to the relevant Accounts when loading Contacts into Salesforce.
                What should a consultant recommend to meet the requirement?”

                • Create Mater-Detail on Contact.
                • Create Master-Detail on Account.
                • Create External ID on Contact.
                • Create External ID on Account.
                • 答え

                  D

                  69

                  “The VP of sales at Good Kicks wants to know the percentage of opportunities in a certain stage that were eventually closed won.
                  Which two steps should a consultant take to create a solution?
                  Choose 2 answers”

                  • Enable Feed Tracking.
                  • Create a roll-up summary formula.
                  • Update a custom field using automation.
                  • Create a report and dashboard.
                  • 答え

                    B,D

                    70

                    “The admin at uBHMBon tamers has been getting complaints from sales reps about duplicate Leads …
                    Salesforce. The admin has already set up a matching rule for Leads.
                    What should the consultant recommend to resolve the issue?”

                    • Confirm the standard matching rule is inactivated.
                    • Change the criteria for the standard Lead matching rule. C
                    • Change the criteria for the standard Contact matching rule.
                    • Confirm the custom matching rule is activated.
                    • 答え

                      D