Sales Cloud コンサルタント PR

Salesforce CRT-251 V15.75 #21〜#30

記事内に商品プロモーションを含む場合があります

Sales Cloud Consultantとは

Validate that you have the knowledge to design and implement a Sales Cloud solution as a consultant.

Sales Cloud Consultantの過去問の概要

試験概要
試験種別CRT-251
VerV15.75

21

“Cloud Kicks wants the sales operations team to be able to process customer credit card payments within Salesforce.
Which approach should the consultant recommend to meet this requirement?”

  • Utilize an application from the AppExchange.
  • 答え

    A

    22

    Cloud Kicks has organization-wide defaults set to Private for Account. With the rollout of Opportunity Teams, what should a consultant consider?

    • The Opportunity will be implicitly Write for the team,
    • Opportunity should be set to Public Read/Write first.
    • Account should be set to Public Read first.
    • The Opportunity’s Account will be implicitly Read for the team.
    • 答え

      D

      23

      “Cloud Kicks wants to know how many closed won Opportunities a Campaign has generated over the last 30 days. Which two steps should the consultant take to meet this requirement using standard functionality?
      Choose 2 answers”

      • Add child Campaigns of the primary Campaign source automatically.
      • Add criteria to the auto-association settings to limit the matches to the past 30 days.
      • Define rules for Campaigns to add Opportunities and then lock after 30 days.
      • Ask the admin to enable Customizable Campaign Influence.
      • 答え

        B,D

        24

        “Universal Containers is working to expand its residential business in the U.S. Sales reps are being asked to canvas neighborhoods m their areas, leveraging new door-to-door campaign material to secure new customers. Internal studies have shown the most valuable residential customers typically have a household income range between $50,000 and $70,000.
        Which solution should the consultant recommend to help sales reps determine the best neighborhoods to canvas?”

        • Salesforce Maps using the Demographic Context data source to display income ranges for regions within their territories
        • API integration with Salesforce Maps to plot existing customers on territory maps
        • A Salesforce Maps component plotting non-customers in residential neighborhoods
        • Salesforce Maps with ESR1 integration to display high density neighborhoods
        • 答え

          A

          25

          “Cloud Kicks (CK) frequently has multiple sales reps who collaborate on an opportunity. CK needs Salesforce to allocate credit to each sales rep to track against a sales quota.
          Which Salesforce feature should the consultant use to meet this requirement?”

          • Opportunity Splits
          • Sales Analytics
          • Custom Metadata
          • Collaborative Forecasting
          • 答え

            A

            26

            “The Cloud Kicks sales team needs to utilize the Salesforce mobile app feature to view, create, or update opportunities, but the internet is unavailable on their Android and iOS mobile devices.
            Which two actions should the consultant recommend working around the issue? Choose 2 answers”

            • Enable the connect offline feature in Salesforce.
            • Enable the system permission to store offline data in Salesforce.
            • Enable caching in Salesforce.
            • Enable offline create, edit, and delete in Salesforce.
            • 答え

              C,D

              27

              “Universal Containers wants to divide the revenue of the closed Opportunities between sales reps that worked on the deal. Additionally, on some deals, the sales reps work with technical sales managers and want a way to credit them for their support.
              How should the consultant meet this requirement?”

              • Enable Opportunity Teams and ask Opportunity owners to add technical sales managers.
              • Use adjustments in Collaborative Forecasting to attribute Opportunity revenue to each technical sales manager
              • Enable Opportunity splits, revenue splits for sales reps, and overlay splits for technical sales managers.
              • Create 2 formula field on the Opportunity to track revenue attributed to technical sales managers.
              • 答え

                D

                28

                The consultant at Cloud Kicks has noticed that sales data is quickly outdated and wants to keep Account data current. What should the consultant recommend to maintain current Account information?

                • Build a weekly data update from in-house systems to refresh data in Salesforce.
                • Email the contacts and leads to obtain their current information.
                • Enable Automated Account Fields in Setup.
                • Use third-party data to update and add records to Salesforce.
                • 答え

                  D

                  29

                  “Cloud Kicks currently supports three business lines within a single Salesforce instance: Running, Athleisure, and Celebrity Co-Branded. The VP of Atheisure controls a large budget and is often able to re-prioritize business stories and ‘shadow projects’ into releases ahead of other groups.
                  This topic comes up frequently and often details the monthly project management meeting, which limits the amount of time available to cover other critical topics.
                  Which two strategies should the consultant recommend to address these issues?
                  Choose 2 answers”

                  • Create a weekly All-Hands call, including business and technology resources, to review direction and priority of development.
                  • Divide the development team into three units/tracks to support each line of business independently.
                  • 答え

                    A,B

                    30

                    “The VP of sales at Good Kicks wants to know the percentage of opportunities in a certain stage that were eventually closed won.
                    Which two steps should a consultant take to create a solution?
                    Choose 2 answers”

                    • Enable Feed Tracking.
                    • Create a roll-up summary formula.
                    • Update a custom field using automation.
                    • Create a report and dashboard.
                    • 答え

                      B,D