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Salesforce Sales-Cloud-Consultant V19.65 #21〜30

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Sales-Cloud-Consultantとは

Demonstrate that you have the knowledge to design and implement a Sales Cloud solution as a consultant.

Experience-Cloud-Consultantの過去問の概要

試験概要
試験種別Sales-Cloud-Consultant
VerV19.65

21

“Sales reps at Cloud Kicks (CK) need to see the Opportunity amount with the Account’s discount field. CK sales reps are located in different regions and use different currencies. A consultant creates a custom formula field on the Opportunity.
Which currency will the custom formula use for its value if the opportunity and account records have different currencies?”

  • Account currency
  • Corporate currency
  • Opportunity currency
  • User currency

    • 答え

    C

    22

    A consultant has successfully deployed Sales Cloud at Cloud Kicks. What is the final step in completing an engagement?

    • Measure adoption
    • Perform testing
    • Deploy solution
    • Hand over documentation

      • 答え

      D

      23

      “Cloud Kicks wants to know how many closed won Opportunities a Campaign has generated over the last 30 days. Which two steps should the consultant take to meet this requirement using standard functionality?
      Choose 2 answers”

      • Add child Campaigns of the primary Campaign source automatically.
      • Add criteria to the auto-association settings to limit the matches to the past 30 days.
      • Define rules for Campaigns to add Opportunities and then lock after 30 days.
      • Ask the admin to enable Customizable Campaign Influence.

        • 答え

        B,D

        24

        “Universal Containers is realigning sales territories and needs to update ownership across its 400,000 accounts.
        The organization-wide default for Accounts is Private.
        Which two factors should the consultant consider when updating the sales territories and Account owners?
        Choose 2 answers”

        • The organization-wide default should be set to Public before the update can be performed.
        • The Salesforce Platform can update up to 200 accounts at a time.
        • The data update will cause sharing recalculations and should be completed during off-peak hours.
        • The team can defer sharing calculations to decrease the risk of lock errors during the data update.

          • 答え

          A,D

          25

          Cloud Kicks likes to have its supervisors coach the consultants based on the call transcripts. Which Salesforce product should the consultant recommend?

          • Salesforce Service Cloud
          • Salesforce native CTI Connector
          • Salesforce High Velocity Sales
          • Salesforce Sales Cloud

            • 答え

            C

            26

            “Access to opportunities at Cloud Kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own.
            What are two actions a consultant can take to meet the requirement?
            Choose 2 answers”

            • Set Territory Management to grant Read access to opportunities owned by others.
            • Set opportunity access on the role to view all opportunities associated with their accounts.
            • Set organization-wide defaults for opportunities to Private.
            • Set organization-wide defaults for opportunities to Public Read-Only.

              • 答え

              B,C

              27

              “A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.
              What should the consultant recommend to allow account owners to selectively share an account’s contacts with opportunity owners?”

              • Add opportunity owners to the Opportunity Team and configure contact sharing.
              • Transfer account ownership from themselves to the opportunity owner.
              • Transfer contact ownership from themselves to the opportunity owner.
              • Add opportunity owners to the Account Team and configure contact sharing.

                • 答え

                D

                28

                “Universal Containers’ sales operations team needs to provide visibility on sales pipeline changes on a monthly basis.
                How should the consultant meet this requirement?”

                • Create an Opportunity History report for open pipeline Opportunities in a given date range.
                • Create a custom pipeline date range field and display it on the Forecasting tab.
                • Create a sales pipeline dashboard that includes filters for Opportunity date ranges.
                • Create training an how to use date filters on reports to compare pipeline for different date ranges.

                  • 答え

                  C

                  29

                  “During the requirements gathering workshops at Cloud Kicks, the project team and subject matter experts bring up new ideas to incorporate4 into the current project.
                  Which best practice should the consultant use to refocus the meeting and stay on topic?”

                  • Tell key stakeholders that the team is focused on other ideas,
                  • Remind the team of the purpose and scope of this project.
                  • Incorporate the new ideas into the solution design.
                  • Invite only the subject matter experts to subsequent workshops.

                    • 答え

                    B

                    30

                    “A sales manager at Cloud Kicks wants the sales team to stay informed about the team’s progress in Quip.
                    Which approach should a consultant recommend?”

                    • Use Salesforce Chatter groups and enable access to the sales team.
                    • Utilize Salesforce Notes standalone related list in Lightning Experience.
                    • Connect a document or spreadsheet to a Slack channel.
                    • Use Salesforce Chatter groups and restrict access to the sales team.

                      • 答え

                      C

                      2023 過去問
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