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Salesforce Sales-Cloud-Consultant V19.65 #11〜20

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Sales-Cloud-Consultantとは

Demonstrate that you have the knowledge to design and implement a Sales Cloud solution as a consultant.

Salesforce Platform App Builder Certificationの過去問の概要

試験概要
試験種別Sales-Cloud-Consultant
VerV19.65

11

“Cloud Kicks wants to enable representatives to view the individual team member’s split percentage, where the split percentage is less than 100% of the revenue amount.
Which attribution method should the consultant recommend?”

  • Opportunity Percent field
  • Opportunity Overlay Split
  • Opportunity Currency field
  • Opportunity Revenue Split

    • 答え

    A

    12

    “Cloud Kicks is implementing Territory Management for its retail sales unit. The sales director is requesting a detailed roll-up forecast for territories.
    Which two recommendations should the consultant make?
    Choose 2 answers”

    • Include the Forecast Manager field on the Territory page layout.
    • Include the Forecast Manager field on the Opportunity page layout.
    • Assign a forecast-enabled forecast manager to each territory.
    • Assign a role for each manager in the user role hierarchy.

      • 答え

      C,D

      13

      “Cloud Kicks wants to improve its return on investment (ROI) by creating intelligent processes built on trusted, targeted data.
      What are two justifications for using third-party data enrichment tools?
      Choose 2 answers”

      • To survey customers to update their data
      • To enhance prospect data signaling intent to purchase
      • To find new prospects who match the selling segment
      • To create customer segments with personas and scoring

        • 答え

        B,C

        14

        “The project is almost finished, and now it’s time to test the changes and updates that have been made before go-five. Cloud Kicks does not have a Partial or Full Sandbox.
        How should the consultant recommend testing be conducted?”

        • Create a new Sandbox, populate it with data, and ask volunteers to test it with use cases.
        • Create test Accounts and Opportunities in Production and ask volunteers to test it with use cases.
        • Create a new Developer Edition org, populate it with data, and ask volunteers to test it with use cases.
        • Create a new Sandbox and ask volunteers to test it with use cases.

          • 答え

          A

          15

          “Cloud Kicks (CK) acquired a company. The VP of technology wants to migrate all the sales data into CK’s Salesforce instance.
          Which data migration sequence should the consultant recommend for the objects?”

          • No Answer

          • 答え

            “r:
            Accounts, Contacts, Opportunities, Products, Product Line Items, Cases, Leads, Campaigns”

            16

            “Cloud Kicks (CK) has implemented different sales stages across its varied product lines. CK wants to deploy Collaborative Forecasting to all sales users.
            Which two statements should a consultant consider when enabling forecasting? Choose 2 answers ”

            • Opportunity Splits must be enabled at the same time.
            • Multiple Forecast Types must be created and activated.
            • A Single Category or Cumulative Forecast Rollup should be defined.
            • The Forecast tab should be visible to easily view the forecasts.

              • 答え

              C,D

              17

              The sates manager at Cloud Kicks has proposed that the consultant one large Discovery meeting with 250 employees who use Salesforce currently to gain information to improve adoption. What are the three efficient approaches the consultant could recommend to the sales manager? Choose 3 answers

              • Arrange multiple sessions with small groups of employees.
              • Send a survey to all employees asking for a list of desired changes.
              • Ask management to select which employees should participate In sessions.
              • Ask all employees to email their ideas and feedback to the consultant.
              • Meet with a large group of employees to listen to their feedback.

                • 答え

                A,B,C

                18

                “Universal Containers wants to divide the revenue of the closed Opportunities between sales reps that worked on the deal. Additionally, on some deals, the sales reps work with technical sales managers and want a way to credit them for their support.
                How should the consultant meet this requirement?”

                • Enable Opportunity Teams and ask Opportunity owners to add technical sales managers.
                • Use adjustments in Collaborative Forecasting to attribute Opportunity revenue to each technical sales manager
                • Enable Opportunity splits, revenue splits for sales reps, and overlay splits for technical sales managers.
                • Create 2 formula field on the Opportunity to track revenue attributed to technical sales managers.

                  • 答え

                  D

                  19

                  “Cloud Kicks (CK) needs to determine the effectiveness of a recent marketing campaign on new leads’ quality.
                  CK is using Einstein Lead Scoring,
                  Which solution should the consultant recommend?”

                  • Create a custom object to track the Lead Score and relate it to the Lead.
                  • Create a custom score field to capture the marketing Campaign’s quality.
                  • Add the Lead Score component to the Lead Detail page.
                  • Specify a default score of the leads added to the Campaign.

                    • 答え

                    B

                    20

                    Cloud Kicks has organization-wide defaults set to Private for Account. With the rollout of Opportunity Teams, what should a consultant consider?

                    • The Opportunity will be implicitly Write for the team,
                    • Opportunity should be set to Public Read/Write first.
                    • Account should be set to Public Read first.
                    • The Opportunity’s Account will be implicitly Read for the team.

                      • 答え

                      D

                      2023 過去問
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