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Salesforce Sales-Cloud-Consultant V19.65 #1〜10

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Sales-Cloud-Consultantとは

Demonstrate that you have the knowledge to design and implement a Sales Cloud solution as a consultant.

Salesforce Platform App Builder Certificationの過去問の概要

試験概要
試験種別Sales-Cloud-Consultant
VerV19.65

1

“A consultant has conducted Discovery sessions with Cloud Kicks stakeholders and is ready to start gathering use cases for Sales Processes.
Which two groups should provide content for the use cases?
Choose 2 answers”

  • Sales reps
  • Finance team
  • Sales operations
  • Executives

    • 答え

    A,C

    2

    “Cloud Kicks is expanding to international markets. Sales reps are unable to find specific products in the international price book.
    Which two steps should the consultant take to resolve this issue?Choose 2 answers”

    • Activate the products
    • Add the products to the price book.

    • 答え

      A,B

      3

      “Universal Containers (UC) recently implemented new Sales Cloud solutions. UC stakeholders believe that user adoption is best measured by the login rate.
      Which two additional key metrics should the consultant recommend?
      Choose 2 answers”

      • Login lockouts
      • Activities logged
      • License assignments
      • Data quality score

        • 答え

        B,D

        4

        “Cloud Kicks wants to utilize Opportunities to report and track subscriptions to its Shoe of the Month club.
        Subscribers can make a single payment or pay weekly, monthly, or quarterly.
        Which solution should the consultant recommend to meet the requirement?”

        • Enable schedules on the Product object.
        • Activate schedules on the Opportunity object.
        • Implement contracts with a lookup to the Opportunity object.
        • Configure assets with a lookup to the Opportunity object.

          • 答え

          A

          5

          “The sales team at Cloud Kicks has been late meeting deadlines on a specific project and has missed multiple project meetings.
          What should the consultant recommend to the project manager?”

          • No Answer

          • 答え

            ”
            Revisit the communication plan and set up more frequent check-ins.”

            6

            “Northern Trail Outfitters (NTO) has completed its annual planning and wants to update the territory assignments for all sales reps in its enterprise. NTO understands this can impact the current year closing due by the end of the quarter. The IT team is also planning a release of the new incentive management package that will be used by sales reps.
            Which two considerations should the consultant consider when deciding on the timing of the release?
            Choose 2 answers”

            • Testing changes to Territory Management and the incentive management package should be completed in a Full Sandbox before releasing to Production.
            • Changes to Territory Management need to be made in Production directly and can be completed without impacting users.
            • Installing a new incentive management package along with Territory Management changes may add high risk to the deployment.
            • Combining the Territory Management changes, and the incentive management package allows for mi faster ramp-up time for users.

              • 答え

              A,C

              7

              “Universal Containers has configured the Account organization-wide default (OWD) sharing as Public Read Only. All customer Accounts are owned by the customer successmanager. When a customer calls support to update their contact information, the support agent on their Account team is unable to edit the Account.
              Which approach should a consultant recommend allowing the support agent to edit the Account, while still enforcing the Public Read Only OWD?”

              • The support agent should add themselves to the customer’s Account team to grant Edit permissions.
              • The support agent should contact the customer success manager to update the Account.
              • The customer success manager should change the owner of the Account to the support agent.
              • The customer success manager should include the support agent on the default Account team with Edit permissions.

                • 答え

                D

                8

                “Cloud Kicks has enabled the Einstein Lead Scoring feature and rolled out Sales Cloud Einstein to ptkst users.
                The pilot users are unable to view the Lead Score field on me Lead record page.
                Which two steps should the consultant take to fix this issue?
                Choose 2 answers”

                • Add the Lead Score field to the Lead List View.
                • Add the Lead Score field to the Lead Page layout.
                • Assign the Einstein Lead Scoring permission set.
                • Assign the Sales Cloud Einstein permission set.

                  • 答え

                  A,B

                  9

                  “Cloud Kicks plans to integrate its email system with Salesforce, and wants to show the last 2 months of email activity to its 75 sales reps.
                  What should a consultant recommend to meet this requirement?”

                  • Sales Cloud Einstein
                  • Einstein Activity Capture Standard
                  • Email to Salesforce
                  • Sales Cloud Console

                    • 答え

                    B

                    10

                    “Cloud Kicks (CK) wants to implement sharing rules. Which three considerations should the consultant explain to CK?
                    Choose 3 answers”

                    • CK can expand access beyond the organization-wide default levels with sharing rules.
                    • Organization-wide defaults must be Public Read only or Private to create sharing rules.
                    • Sharing rules apply only to new records that meet the definition of the source data set.
                    • When a sharing rule is deleted, the sharing access created by that rule must be manually removed.
                    • When multiple sharing rules are assigned, the user is assigned the least restrictive access.

                      • 答え

                      A,B,E

                      2023 過去問
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