Experience-Cloud-Consultantとは
Prove that you have the knowledge to design and implement the Salesforce Experience Cloud as a consultant.
Experience-Cloud-Consultantの過去問の概要
| 試験種別 | Experience-Cloud-Consultant |
|---|---|
| Ver | V13.75 |
11
“Universal Containers is looking to build a new self-service site. Users will post questions, read Knowledge articles, and view case reports, users will not be registering deals or participating in any other sales activity.
Which external user license meets these requirements?”
D
12
“Bloomington Caregivers (BC) has created a customer Experience site using Experience Cloud that gives customers the ability to pay this, manage appointments, and open cases with support. BC also has a partner Experience site on Experience Cloud. The company’s leadership has now decided to extend access to the customer Experience site to its partners and internal Salesforce users so they can collaborate more effectively.
What is the recommended way to add partners and internal users to the customer Expenence site? ”
C
13
“Recently, Ursa Major Solar (UMS) decided it no longer wants to utilize Data Categories to control article visibility for its customer portal. UMS’s users will need to be logged in to the portal in order to view any Knowledge articles.
Outside of Data Categories, what is another way UMS can control Knowledge article visibility?”
A
14
To which three objects can the Partner Super User access be applied?Choose 3 answers
A,C,D
15
“The system administrator at Get Cloudy Consulting is trying to import Customer Portal users to the newly created Experience Cloud. However, the import failed.
What could be two reasons for this failure?
Choose 2 answers”
A,D
16
What is required when creating portal users through Just-Time (JIT) provisioning?
B
17
“Universal Containers (CU) has been using Salesforce to manage its sales and service processes. UC also an Experience Cloud site to interact with its customers. UC has now acquired Cloud Kicks (CK) Retail to grow its business, CK also uses Salesforce and a self-service site built on the experience Cloud to allow its customers to log support requests. UC now wants its customers to be able to use CK’s self-service site so they can have a more integrated experience.
What should an Experience Cloud consultant recommend so that UC’s can log in to CK;s site?”
C
18
“Universal Containers (UC) works with a large retainer network. UC wants these retailers to start registering deal and work with UC to convert them into sales.
Which user license should the Experience Cloud consultant recommend?”
B
19
“Dreamscape Flowers recently launched three Experience Cloud sites for North America, Europe, and Asia Pacific regions. The Community managers have installed the Salesforce Communities Management package and are getting useful insights on adoption and engagement. During the Community managers’ weekly meeting, the Community manager for Europe mentioned that the preconfigured Insights reports cannot be used for their Experience Cloud site.
What is the reason for this issue?”
C
20
What accurately sequences the necessary steps to create a partner user from an enabled partner account?
2) View the partner account contact. Single Book 3) Select Manage External User.
4) Select Enable Partner User.
5) Save.”
2) Select Manage External User. Multiple Books
3) Select Enable Partner Account.
4) Edit the user record to assign the correct role and profile.
5) Save.”
2) Select Manage External User. 3) Select Enable Partner User.
4) Edit the user record to assign the correct role/profile. JPNTEST
5) Save.”
2) View the partner account contact.
3) Select Manage External User.
4) Select Enable Partner Account.
5) Save.”
C
