Salesforce Certified Experience Cloud Consultant PR

Salesforce Experience-Cloud-Consultant V13.75 #1〜#10

  /
記事内に商品プロモーションを含む場合があります

Experience-Cloud-Consultant とは

Prove that you have the knowledge to design and implement the Salesforce Experience Cloud as a consultant.

Experience-Cloud-Consultantの過去問の概要

試験概要
試験種別Experience-Cloud-Consultant
VerV13.75

1

“Northern Trail Qutfitters (NTO) would like to create a public Knowledge base for the general public to be able to view articles, manuals, and FAQs.
Which template should NTO select when building its site?”

  • Partner Central
  • Help Center
  • Customer Account Portal
  • Customer Service

    • 答え

    C

    2

    “Universal Containers has Contact and Account objects set to Public Read Only for internal users, but an Experience Cloud users is not able to view Contacts and accounts.
    How should you fix this issue?”

  • The external sharing model should be updated so that the Account object is private but the Contact object remains public only
  • Sharing rules should be configured open each object to give Read Only access to experience Cloud users.
  • The existing sharing model should be updated to so that the Contact and Account Objects are private, and sharing rules should be configured on each individual object to give Public Read Only access to Experience Cloud users.
  • The internal sharing model should be updated so that the Contact and Account objects are Public read Only.

    • 答え

    C

    3

    “DreamHouse Reality (DR) is looking to enter the insurance business. After discussing with business advisor. DR has decided to use independent agents to manage claims.
    Which two feature are available for DR to implement a solution involving insurance agent persona? Choose 2 answers”

  • Financial Services Community permission set license
  • Insurance Agent Portal Lightning template
  • Financial Services Lightning template
  • Insurance agent permission set license

    • 答え

    A,B

    4

    “DreamHouse Realty is planning to launch a digital experience for its partners where they will be able to pick a Lead from shared leads and start working toward getting the lead converted into an Opportunity.
    Which two steps are part of setting up Lead Sharing or Lead Distribution for partners?
    Choose 2 answers”

  • Enable “Allow External Lead Sharing” in Digital Experience settings.
  • Create Page Layouts for Lead Distribution.
  • Configure Lead Creation and Lead Distribution inside PRM Workspace.
  • Create Assignment Rules for Lead Distribution.

    • 答え

    B,D

    5

    “Cloud Kicks (CK) is planning to build a social intranet site as well as an HR help site for its employees using Experience Cloud. Most employees either work in sales or service and currently use
    Salesforce.
    Which user license should be recommended for CK’s employees to access Experience Cloud sites?”

  • Salesforce Authenticated Site
  • Salesforce Unlimited
  • Customer Community
  • Platform Portal

    • 答え

    C

    6

    What are two ways a question can be escalated to a case? Choose 2 answers

  • Manually by a moderator selecting ”Escalate to Case” in the Feed
  • Manually by users commenting ”Escalate”
  • Automatically via Case Assignment Rules
  • Automatically via process Builder by meeting specified criteria

    • 答え

    A,D

    7

    “Universal Containers (UC) maintains multiple customer experiences, but only one profile for all customer users. No customer has access to more than one experience.
    Which two steps should the UC admin take to grant access to each customer? Choose 2 answers”

  • Create a permission set.
  • Select a permission set for a given experience.
  • Select the profile for a given experience.
  • Edit the applicable user profile.

    • 答え

    A,B

    8

    “The Salesforce Administrator at Universal Containers (UC) has set up topics. UC is going through a rebranding phase and wants to simplify topics but keep articles that have been assigned to the topics.
    How should the Salesforce Administrator accomplish this?”

  • Mark old topics as Inactive and assign articles to the new active topics.
  • Merge similar topics in Content Management.
  • Delete existing topics and assign articles to newly created topics.
  • Keep existing topics and reassign articles to newly created topics.

    • 答え

    B

    9

    “Universal Containers (UC) works with regional partners to sell localized products. UC Is actively accepting new partner applications in certain regions. Partners can only apply using uCs referral program, and the application form in certain regions can potentially contain a varying degree of sensitive information. The list of existing partners must not be shared with the general public.
    What should the Experience Cloud consultant recommend?”

  • Create an app for the Internal business development team and allow them to generate token- based referral links for existing partners In their region.
  • Create a public site for existing partners and allow them to generate token-based referral links for prospect partners.
  • Create a public site for prospect partners, show them a nondisclosure agreement, and allow them to fill out on application form on the site.
  • Create an authenticated digital experience for partners and allow them to refer other partners in their region.

    • 答え

    D

    10

    “Get Cloudy Consulting wants to leverage Experience Bundle for making updates to its community.
    What are the two key features of experienceBundle?
    Choose 2 answers”

  • ExperinceBundle allows us to programmatically edit any community but using Experience Builder.
  • ExperienceBundle enables Creating experiencing across orgs.
  • ExperimentBundle provides editable community metadata in a human-readable format.
  • ExperienceBundle provides editable community metadata in a human-readable format.

    • 答え

    A,C

    2023 過去問
    関連問題