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Salesforce CRT-251 V15.75 #61〜#70

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What is a Salesforce Certified Sales Cloud Consultant?

A Certified Sales Cloud Consultant is an expert in designing and implementing sustainable, scalable Sales Cloud solutions that contribute to the long-term success of customers.

Overview of past questions for Salesforce Certified Sales Cloud Consultant

試験概要
試験種別CRT-251
VerV15.75

61

The sales team at Cloud kicks Cloud has roughly 100 members. The sales director has requested that newly created reports be shared with the sales team.
How should the consultant efficiently share these reports?

  • Create a report folder, add members in a specific profile, and share the Report folder. Create a report folder, add members in a specific Role, and share the Report folder. Create a report folder, add members to a Private Group, and share the Report folder. Create a report folder, add members in a specific Queue, and share the Report folder.
  • Create a report folder, add members in a specific Role, and share the Report folder.
  • Create a report folder, add members to a Private Group, and share the Report folder.
  • Create a report folder, add members in a specific Queue, and share the Report folder.

    • 答え

    B

    62

    Cloud Kicks (OC) sells Formal and Athletic footwear hoes. CK is using Product Families on Products to associate each product to its corresponding line. CK currently forecasts an Expected Revenue amount that combines all products together.
    A consultant is assessing how CK can divide its forecasts by footwear line.
    Which solution should the consultant recommend to improve CK’s forecasts?

    • Configure a new Forecast Type on Opportunity Product grouped by Product Family.
    • Configure a new Forecast Type on Opportunity grouped by Product Family.
    • Use Flow to populate custom Formal and Athletic currency totals, then forecast by these Fields.
    • Make separate stages and sales processes for each Product Family.

      • 答え

      A

      63

      Access to opportunities at Cloud Kicks should be restricted. Sales users should only have access to two categories of opportunities: opportunities they own, and opportunities that are tied to accounts they own.
      What are two actions a consultant can take to meet the requirement?
      Choose 2 answers

      • Set Territory Management to grant Read access to opportunities owned by others.
      • Set opportunity access on the role to view all opportunities associated with their accounts.
      • Set organization-wide defaults for opportunities to Private.
      • Set organization-wide defaults for opportunities to Public Read-Only.

        • 答え

        B,C

        64

        Cloud Kicks has just deployed an of its configurations. The admin wants to build a separate process but uses most of the objects that were deployed.
        What is the best practice a consultant should recommend to the admin?

        • Build m a test release environment and test changes in Production.
        • Build in a Developer Sandbox and test changes in Production.
        • Build in a Developer Sandbox and test changes in a test release environment.
        • Build m a test release environment and test changes in a test release environment.

          • 答え

          C

          65

          The Discovery phase with Cloud Kicks (CK) has just ended. CK wants a visual way to see how the new processes will work. CK’s process is complex and requires multiple slides. What should the consultant design to give CK this high-level view?

          • SIPOC Map
          • Value Stream Map
          • Capability Model
          • Universal Process Notation

            • 答え

            C

            66

            Cloud Kicks plans to integrate its email system with Salesforce, and wants to show the last 2 months of email activity to its 75 sales reps.
            What should a consultant recommend to meet this requirement?

            • Sales Cloud Einstein
            • Einstein Activity Capture Standard
            • Email to Salesforce
            • Sales Cloud Console

              • 答え

              B

              67

              A sales rep owns an opportunity and can view the associated account, but is unable to view contacts on that account.
              What should the consultant recommend to allow account owners to selectively share an account’s contacts with opportunity owners?

              • Add opportunity owners to the Opportunity Team and configure contact sharing.
              • Transfer account ownership from themselves to the opportunity owner.
              • Transfer contact ownership from themselves to the opportunity owner.
              • Add opportunity owners to the Account Team and configure contact sharing.

                • 答え

                D

                68

                Sales operations managers are reporting a higher number of Activities than is accurate for their teams When viewing reports, managers see Activities related to Opportunities and Accounts only for their team. However, Activity records related to Campaigns appear m all of the reports, regardless of which sales team should get credit for them. Enterprise Territory Management and role hierarchies are used.
                Why are Campaign Activities for all teams visible m reports viewed by sales operations managers?

                • The sales operations managers are given Read access to the Campaign object m their profile.
                • Apex managed sharing is used to control the visibility of Activities related to Accounts.
                • The Organization-wide Default for Campaigns is set to Public Read-Only.
                • The Organization-Wide Default for Accounts is set to Private.

                  • 答え

                  B

                  69

                  An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high level processes the business. CK plans to use the diagram to show the context of a new process within the overall business whole.
                  What should the admin create to meet this requirement?

                  • Capability Model
                  • Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram
                  • Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram
                  • Value Stream Map

                    • 答え

                    A

                    70

                    Cloud Kicks has purchased a list of leads and wants sales reps to contact and measure the return on investment (ROI) of the purchased list.
                    Which solution should the consultant recommend?

                    • Create a Campaign, import the list as Leads, and add them to the Campaign.
                    • Import the list as new Leads and update the Lead Source to “Purchased Lead.
                    • Create a new custom object to import purchased Leads,
                    • Import the list as new Leads using the Data Import Wizard.

                      • 答え

                      A

                      2023 過去問
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