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Salesforce Sales-Cloud-Consultant V19.65 #191〜195

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Salesforce 認定 Sales Cloud コンサルタントとは

認定 Sales Cloud コンサルタントは、顧客の長期的な成功に貢献する持続可能かつスケーラブルな Sales Cloud ソリューションを設計 および実装するエキスパートです。

Salesforce 認定 Sales Cloud コンサルタントの過去問の概要

試験概要
試験種別Sales-Cloud-Consultant
VerV19.65

191

Cloud Kicks is migrating from its current CRM application to Salesforce in phases across various regions. The current CRM application manages customer and pipeline information that resides in a legacy back-end application which needs to be migrated to Salesforce.
Which approach should the consultant use for the source data migration?

  • Migrate all Contacts, then Opportunities, and then Accounts from the legacy back-end application.
  • Migrate all Accounts, then Contacts, and then Opportunities from the legacy back-end application.
  • Migrate all Opportunities, and then associate Accounts and Contacts from the current CRM application.
  • Migrate all Contacts, then Accounts, and then Opportunities from the current CRM application.

    • 答え

    B

    192

    A couple of users at Cloud Kicks (CK) own more than 10,000 records. The CK admin has noticed that making changes to the sharing model is taking increasingly more time.
    What are two solutions the consultant should implement to resolve the Issue?
    Choose 2 answers.

    • Move the users to the top of the role hierarchy.
    • Move the users to the bottom of the role hierarchy.
    • Mass transfer the records to another role in the role hierarchy.
    • Remove the users from the role hierarchy.

      • 答え

      A,C

      193

      An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high- level process areas within the business. CK plans to use the diagram to show the context of a new area of the business within the overall business. What should the admin create to meet this requirement?

      • Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram
      • Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram
      • Value Stream Map
      • Capability Model

        • 答え

        A

        194

        Cloud Kicks currently supports three business lines within a single Salesforce instance: Running, Athleisure, and Celebrity Co-Branded. The VP of Atheisure controls a large budget and is often able to re-prioritize business stories and ‘shadow projects’ into releases ahead of other groups. This topic comes up frequently and often details the monthly project management meeting, which limits the amount of time available to cover other critical topics.
        Which two strategies should the consultant recommend to address these issues?
        Choose 2 answers.

        • Create a weekly All-Hands call, including business and technology resources, to review direction and priority of development.
        • Divide the development team into three units/tracks to support each line of business independently.

        • 答え

          A,B

          195

          Universal Containers is creating a new program to allow customers to pay for large orders over the course of 1 to 3 years in monthly instalments beginning in the month the products are sold. The admin needs to configure Sales Cloud to accommodate the new pricing terms and to help the finance department forecast easily. What should the consultant recommend meeting the requirement?

          • Use Revenue Schedules to capture instalment payment plan details for each Product.
          • Create a Process Builder to create an Order for each instalment payment.
          • Add a custom field to the Quotes object to capture the number of instalments.
          • Set the default quantities to 12, 24, and 36 in a new Price Book for instalment sales.

            • 答え

            A

            2023 過去問
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