Salesforce Certified Experience Cloud Consultant PR

Salesforce Certified Experience Cloud Consultant #51〜60

記事内に商品プロモーションを含む場合があります

Experience Cloud Consultantとは

Prove that you have the necessary design and implementation knowledge as a Salesforce Experience Cloud consultant.

Experience Cloud Consultantの過去問の概要

試験概要
試験種別 Experience Cloud Consultant
Ver

Experience Cloud Consultantの試験問題の過去問の開始

51

“Universal Containers (CU) is looking to create a site that supports channel sales, leads distribution, and deal registration.
Which template should UC select?”

  • Customer Account Portal
  • Help Center
  • Partner Central
  • Build Your Own
  • 答え

    C

    52

    “Get Cloud Consultant (GCC) is implementing a Salesforce- based solution for a global coffee brand. The coffee company works with agrp research and coffee growers from around the work. These researcher will submit their recommendation in the system which will go through an approval process before reaching coffee growers who will ultimately use those recommendation during cultivation.
    The Design team estimates the need for at least 20 custom objects given that the coffee company plans to use Salesforce to also manage incentives. Compensations, distribution, and projections. Which user license Should GCC recommend for the researchers?”

  • Customer Community
  • External Apps
  • Partner Community Plus
  • Customer Community Plus
  • 答え

    B

    53

    “Bloomington Caregivers (BC) intends to launch a company-wide project to create personalized experiences for its providers, vendors installers, and patients. BC’s business processes and workflow flow industry standards and common practices, mostly driven by compliance and regulatory mandates.
    What should BC closely into during the evaluation phase?”

  • Lightning Bolt solutions
  • Community Connect
  • Digital Experience framework
  • SDLC (Software Developer Life Cycle) for Experiences
  • 答え

    D

    54

    Which step denotes the completion of an Experience Cloud site setup?

  • Setting up SSO
  • Activating the site
  • Assigning roes to users
  • Assigning profiles to users
  • 答え

    B

    55

    “Northern Trail Qutfitters implemented a chatbot on its Experience site.
    Which three KPIs could be used to help understand the chatbot’s impact on customer service? Choose 3 answers”

  • Number of lead records created
  • CSAT (Customer Satisfaction score)
  • Case deflection
  • Average Handle Time compared to Bot Session Time
  • Case Type by Issue
  • 答え

    B,C,D

    56

    “Ursa Major Solar (UMS) will be creating a partner portal to distributing leads to partners. Partners will also be able to create their own leads in the portal UMS has decided to use Partner Central template.
    Which three should UMS take at a minimum In order to meet the requirement?”

  • Create a Lead Process for Lead Distribution
  • Create a Lead Queue for Lead Distribution.
  • Enable Allow External Creation” in Digital Experience settings
  • Configure Lead creation Leadon low Distribution inside PRM Workspace.
  • 答え

    B,C,D

    57

    “Universal Containers is planning to build a community where customers will be able to view Knowledge articles and chat live with a support agent.
    What should the administrator use to configure the chat functionality?”

  • Experience Builder and Chatter
  • Service Console and Service Channel
  • Chat Agent Guided Setup Flow and Service Console
  • Service Channel and Chatter
  • 答え

    C

    58

    “What are three goals Ursa Major Solar can accomplish with experience Cloud moderation functionality?
    Choose 3 answers”

  • Allow members to remove other member from the Experience site if desired.
  • Track Flagging and moderation activity within the Experience site.
  • Allow members to flag posts comments files, and messages that are inappropriate or spam.
  • Designer specific users as moderators so that they can closely monitor the size.
  • Give members Audience Targeting permissions within the Experience site.
  • 答え

    B,C,D

    59

    “Cloud Kicks (CK) has a Partner Community with an External Account hierarch. The Number of Partner Roles is set to two with the roles defined as Partner Manager and partner user.
    If CK has a Partner user at a child account that creates a case, who will have access?”

  • The Partner user who created the case those in the Partner Manager role above them, and those in the Partner manager role in the Partner account
  • The Partner user who created the case, their peers in the Partner user role, those in the Partner manager role above them, those in the Partner user role in the partner account, and those in the partner Manager role in the parent account.
  • The partner user who created the case, their peers in the partner user role, those in the partner Manager role above them, and those in the Partner Manager role in the parent account.
  • The partner User who created the case, those in the partner Manger role above them, those in the Partner user role in the parent account, and those in the partner manager role in the parent account.
  • 答え

    B

    60

    The mission of No More Homelessness (NMH) is to help every homeless person in the best possible manner through its Experience Cloud site. NMH’s site manager wants to set up search engine optimization (SEQ) to ensure NMH’s public Experience Cloud site is visible to search engines. Which two practices does the site manager need to do to ensure SEO is implemented successfully? Choose 2 answers

  • Check whether a custom robots.txt file to control indexing has been created.
  • Check whether the Experience site is public and activated. Pencil & Paper
  • Check whether the SEO Institute has provided the approval for the site with end date.
  • Check whether manual sitemap refresh happens on the last day of every month.
  • 答え

    A,B