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| 試験種別 | |
|---|---|
| Ver | |
| 試験日 | |
| 備考 |
151
” Support staff at Cloud Kicks work on multiple accounts and opportunities at the same time, Currently, they are switching between browser tabs, which is tedious and confusing. Support managers put in a request for a better agent experience.
What should an administrator recommend?”
- Create a screen flow to pull all related opportunities onto one page.
- Enable Subtab Record Browsing in the Setup menu.
- Configure Split Lit Views.
- Implement Service Console.
D
152
“At Cloud Kicks, the Sales team uses a specific dashboard to see how they are doing daily. The team has asked the administrator for an easier way to see this dashboard.
What should the administrator recommend?”
- Add the dashboard to the Sales team’s home page.
- Create a custom app with a dashboard.
- Email the dashboard to the Sales Team every morning.
- Update the Sales team’s app with a new dashboard.
A
153
“Cloud Kicks tracks project details in a custom Project object. Project Milestones are tracked in a second custom object, with a reference to the parent Project record. Users need to automatically create a standard set of related Project Milestones when a Project record is created.
What is the recommended automation solution?”
- Field Service flow
- Scheduled flow
- Before-save autolaunched flow
- After-save autolaunched flow
D
154
“A user accidentally created a duplicate opportunity and is unable to delete the duplicate record.
What should an administrator do to troubleshoot this issue?”
- Run a report of all opportunities to identify other possible duplicates.
- Check the user profile permissions on the Opportunity object to see if they have permission to delete.
- Advise the user to mark the duplicate opportunity Closed Lost and keep it in the system.
- Change the user’s profile to System Administrator so they have full permissions to delete object records.
C
155
“A sales rep at Ursa Major Solar was assigned to a role under their manager and is the record owner of several opportunities; however, the sales rep is missing from the manager’s forecast.
What should the administrator review to solve this issue?”
- Enable owner adjustment
- Enable manager adjustments
- Allow Forecasting
- Allow Override Forecasts
B
156
“An administrator at Cloud Kicks has been tasked by the compliance team to flag where sensitive information is stored in Salesforce.
What feature should the administrator use to fulfill this requirement?”
- Data Classification
- Schema Builder
- Classic Encryption
- Field-Level Security
A
157
What should the administrator consider before enabling Person Accounts?
- Person Account cannot be disabled.
- Person Account requires less data storage.
- Person Account and Business Accounts cannot be in the same sharing model.
- All standard Account news can be converted to Person Account field.
A
158
A sales manager at AW Computing has created a contact record but is missing some of the information to complete the record. The organization-wide default for Accounts is set to Public Read Only, and Contacts are controlled by parent.
- Who will be able to edit this new contact record?
- Users above the sales manager in the role hierarchy
- All users in the organization
- The owner and users below the owner in the role hierarchy
- Sales manager and system administrator
D
159
“The sales manager at Cloud Kicks wants a way to report on information from a form their clients fill out during the sales cycle. Once a form has been submitted, the client is unable to access it. This form may need to be filled out more than once during the sales cycle. There are more than 30 fields on this form, and the sales team needs to be able to see what changed from one submission to the next.
Which two options should an administrator use to solve this scenario? Choose 2 answers”
- Add forms as attachments.
- Make custom fields.
- Create a custom object.
- Turn on Field Tracking.
A,C
160
“The finance director at Cloud Kicks asks the administrator for an exception report that shows all B2C accounts that are missing the credit card number. The credit card number is a classic encrypted field.
What action should the administrator take to meet this requirement?”
- Add ‘View Encrypted Fields’ to a permission set assigned to Finance and system administrators and a summary report filtered by credit card number.
- Unmask the encrypted credit card number field to make it available and add a custom filter to a report where credit card number is blank.
- Build a custom checkbox called Has Credit Card’ that Finance checks when a credit card is recorded and a tabular report filtered on the checkbox equal to false.
- Create a summary report that includes a cross-filter to the Account object with a sub-filter for credit card number equal to null.
C
