Salesforce Advanced Administrator Certification PR

Salesforce Advanced Administrator Certification #221-230

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試験概要
試験種別
Ver
試験日
備考

21

“At Ursa Major Solar, there is an account owner by a user with the role of Galaxy manager. Two users with the same profile are both assigned to the sub-role, Galaxy Subordinate. However, only one can access the account.
What is the reason only one user can see the account record?”

  • Workflow Rule
  • Manual Sharing
  • Queues
  • Role Hierarchy
  • 答え

    B

    22

    “Administrator has been tasked with creating a new custom field on the Account object called Government Der. The compliance department has determined that this field contains sensitive Information and needs to be encrypted using Classic Encryption.
    How will this impact users when reading, editing, or reporting on Accounts?”

  • Encrypted fields are unable to be used the report criteria or list views filters.
  • Users will need the View Encrypted Data permission to edit the field.
  • Encrypted fields can be added to a list view and rule filters.
  • Users with the View Encrypted Data permission can see the field, regardless of Field-Level Security.
  • 答え

    A

    23

    “Ursa Major Solar (UMS) receives hundred of cases every week from both consumers and retail partners. UMS wants to ensure it’s meeting all service-level agreements to maintain high levels of customer satisfaction.
    What should the administrator do to help meet this goal?”

  • Set up and configure Entitlement Process to design timelines and track issue resolution.
  • Configure the Milestones object on Service Contracts to sequential milestones for common case issues.
  • Design a Net Promoter Score survey using Surveys that is automatically sent when a case is closed.
  • Expose the Service Contracts object in the Service Console for an agent to view when working a case.
  • 答え

    A

    24

    “A custom object called Item has a many-to-many relationship with the Account and Quota objects. At Cloud Kicks, account owners are changed frequently while ownership of Quota records remains unchanged. When an account owner is updated, the new account owner can only see Item records if they are also the owner of the Quota record.
    What step should the administrator take to give access to all Item records?
    Change the data format of the Quota relationship field from master-detail to lookup.”

  • Re-assign the Quota master-detail to the primary and the
  • Account master-detail to secondary.
  • Create a Quota criteria-based sharing rule using ISCHANGED for the Account Owner field.
  • Give the account owner Read access to both the Account and the Quota objects
  • 答え

    A

    25

    “Northern Trail Outfitters (NTO) is expending into the U.K. While most of NTO’s product are the same as in the US. Pricing will vary from product due to shipping and raw material cost differences.
    What should the administrator configure for a smooth rollout to the U.K.?”

  • Configure a U.K Opportunity record type.
  • Write a flow the translates the currency from dollars to euros using a custom Exchange Rate field .
  • Add a new U.K Order Form that has the euro symbol instead of the dollar symbol.
  • Create a new Price Book for the U.K product pricing.
  • 答え

    D

    26

    “DreamHouse Realty manages Its accounts and contacts In Salesforce using a B2C account model. The business has requested that third-party loan advisors be tracked in Salesforce along with the customers they work with.
    Hour should the administrator track third-party financial advisors and the customers they work with? ”

  • Create a Hierarchical lookup on Account to track loan advisors’ customers.
  • Set up Contacts to Multiple Accounts for loan advisors.
  • Use a B2B Account Model to track loan advisors’ customers.
  • Use a Hierarchical lookup on Contact to track loan advisors’ customers,
  • 答え

    nswer: B

    27

    “Ursa Major Solar wants to add a chat component to its corporate website, where its service agents can respond directly from Salesforce.
    What are two considerations the administrator should understand before adding Chat to the Service Console? Choose 2 answers”

  • Chat is unavailable in Lightning Experience if also using Omni-Channel.
  • Chat can only be added to Standard navigation Lightning apps.
  • Chat must be routed with Omni-Channel in Lightning Experience.
  • Chat can only be added to Console navigation Lightning apps.
  • 答え

    B,D

    28

    “An administrator needs to create a junction object called Account Region to link the standard Account object with a custom object called Region.
    Once the junction object is created, what are the next two steps the administrator should take? Choose 2 answers”

  • Make a master-detail relationship field on the junction object to the Region object.
  • Build a master-detail relationship field on the Region object to the junction object.
  • Create a master-detail relationship field on the Account object to the junction object.
  • Configure a master-detail relationship field on the junction object to the Account object.
  • 答え

    A,D

    29

    The AW Computing administrator team does significant amounts of work around process automation and ensuring data integrity. When an administrator created a new validation rule in production, the development team complained that their deployment to production failed. What should be implemented to prevent this conflict from happening?

  • Review the setup audit trail prior to changes.
  • Refresh the full copy sandbox daily.
  • Test changes in a shared sandbox.
  • Build automation and validation rules using screen flows.
  • 答え

    C

    30

    “An administrator has created a flow that sends platform events whenever an opportunity is updated. An Apex developer has been tasked to write code that listens for these events. When reviewing the debug logs for a user, the developer can see that the flow ran, but the debug Information is missing.
    What should the administrator recommend to assist with debugging?”

  • Select the Debug Enabled checkbox on platform events, ST.COM
  • Platform events are unavailable for debugging.
  • Set a debug log on the Automated Process entity.
  • Search the AppExchange to And a tool that assists with debugging.
  • 答え

    C