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Salesforce CRT-251 V15.75 #101〜#110

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Sales Cloud Consultantとは

Validate that you have the knowledge to design and implement a Sales Cloud solution as a consultant.

Sales Cloud Consultantの過去問の概要

試験概要
試験種別CRT-251
VerV15.75

101

“Northern Trail Outfitter has created a Complaints custom object related to Accounts. Due to the sensitive nature of these records, the object’s visibility has been set to Private. A dedicated subnet of support users who will work on these items has been added to a Complaints Specialist public group. Only users within the Complaints Specialist public group should be able to view and edit any Compliant record.
Which two options should a consultant recommend to meet the requirements? Choose 2 answers”

  • Use Apex managed sharing to grant record access to users In the Complaints Specialist public group and restrict manager visibility.
  • Uncheck the Grant Access Using Hierarchies checkbox in Sharing Settings for the Complaints object.
  • Create a catena-based sharing rule that grants Read/Write access to the Complaints Specialist public group.
  • Set the Complaint object’s default visibility to allow only the users in the Complaints Specialist group to access the records.

    • 答え

    B,C

    102

    “Universal Containers is analyzing data to identify gaps and wants to know which Accounts with open Opportunities are missing Contacts.
    Which feature should a consultant recommend building this report?”

    • Custom report type
    • Joined report
    • Custom filter
    • Cross filter

      • 答え

      D

      103

      “During the Deploy phase at Cloud Kicks, users are finding it difficult to use a new system, which is adoption.
      How should the consultant avoid this issue in the future?”

      • Design a solution during the Build phase.
      • Conduct a Beta review during the Validate phase.
      • Gain buy-in during the Analyze phase.
      • Develop test scripts during the Plan phase.

        • 答え

        B

        104

        “Cloud Kicks has an integration between the data warehouse and Salesforce. The VP of operations wants to synchronize customer data between the systems.
        What should the consultant recommend to ensure data integrity?”

        • Set up an External ID field on the Account object with Read only on the field security settings for all profiles except the admin profile.

        • 答え

          A

          105

          “An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high- level process areas within the business. CK plans to use the diagram to show the context of a new area of the business within the overall business.
          What should the admin create to meet this requirement?”

          • Suppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram
          • Strengths, Weaknesses, Opportunities, Threats (SWOT) Diagram
          • Value Stream Map
          • Capability Model

            • 答え

            A

            106

            “The admin at Cloud Kicks needs to understand the adoption of Salesforce Files and multi- factor authentication.
            What should a consultant recommend analysing adoption?”

            • Review the Setup Audit Trail.
            • Create a report for the Login History object.
            • Run the Salesforce Optimizer.
            • Open the Lightning Usage App.

              • 答え

              C,D

              107

              Cloud Kicks’ (CK) VP of technology wants to start using Salesforce for all the sales team’s automation. CK migrated 70 million records from a legacy database to the datawarehouse that will be synced with Salesforce. CK wants to search and cross-reference records with the original source database. What should a consultant recommend meeting this requirement?

              • Use the standard External ID field and map this to the source record ID value.
              • Use a custom External ID field and map this to the source record ID value.
              • Use the standard External ID field and map this to the Salesforce record ID value.
              • Use a custom field named External ID and map this to the Salesforce record ID value.

                • 答え

                B

                108

                “Northern Trail Outfitters (NTO) wants to expand its use of Salesforce and start tracking orders on accounts. NTO has hired a consultant to complete the project.
                Which two considerations should the consultant take into account when implementing sales orders’ Choose 2 answers”

                • Order line items can be added or removed after an order is activated.
                • Products have to be manually added to a cloned order.
                • Contract Number is a required field on the order page layout.
                • Organization-Wide defaults must be set to Controlled by Parent.

                  • 答え

                  A,D

                  109

                  Norther Trail Outfitters wants to migrate its Territory Management to a new structure for the upcoming fiscal year, What are two aspects a consultant should consider for this migration? Choose 2 answers

                  • Access to a territory model is controlled through profiles or permission sets.
                  • Territories can inherit assignment rules from other territories higher in the model.
                  • Only one territory model can be active at any given time.
                  • Territory user assignments are migrated to the new model.

                    • 答え

                    A,C

                    110

                    “Cloud Kicks requires its sales reps to 90 through an internal certification process on myTrallhead before they add specific groups of Products to Opportunities.
                    Which two solutions should be used to validate that sales reps have completed the myTrailhead badge?
                    Choose 2 answers”

                    • Use a validation rule on Opportunity Products to prevent a sales rep from adding Products marked as requiring the my Trailhead badge if the rep has yet to complete the badge.
                    • Use a Process Builder process on Products marked as requiring the my Trallhead badge to automatically share the Products with sales reps who have completed the badge.
                    • Use a validation rule on Products marked as requiring the my Trailhead badge to prevent those Products from being added to an Opportunity.
                    • Use a separate once book for the Products requiring the myTrailhead badge and only share the once book with sales reps who have completed the badge-

                      • 答え

                      A,B

                      2023 過去問
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