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Slack-Certified-Admin V12.35 #51〜60

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Slack-Certified-Adminとは

Slack certification demonstrates your skills to use Slack effectively for your team.

Slack-Certified-Adminの過去問の概要

試験概要
試験種別Slack-Certified-Admin
VerV12.35

51

“In Large Inc’s Enterprise Grid design, each business unit has its own workspace, and everyone is also a member of the Global workspace. The Sales team at Large Inc are slow adopters of Slack and have been using email instead of Slack to communicate with peers.
Which of these strategies should the Sales team AVOID using to connect cross-functionally more effectively with Slack?”

  • Move their channels into the Global workspace and convert the default channels to private, to ease the Sales team’s fears about privacy.
  • Create an org-wide #sales-wins channel so that account representatives can share updates on new customers and celebrate big deals.
  • Create a #customer-feedback channel for Sales to convey customer concerns to the Product and Engineering teams.
  • Create an org-wide #help-sales channel where cross-functional partners can turn to Sales with question:s and requests for help.
  • 答え

    C

    52

    “Lindy leads an internal communications team.
    Her team wants to use public channels to gain more transparency in their internal communication. Employees currently tend to default to private channels/direct messages out of habit. Lindy needs to show employees the benefits of public channels.
    Which initiative should Lindy proceed with to drive behavioral change?”

    • Temporarily disallow the creation of private channels through the admin settings, and share an announcement in Slack stating why and describing the benefits of Slack’s search capabilities.
    • Work closely with the executive team, and have them mandate public channel usage.
    • Encourage executives to model this behavior and communicate in public channels themselves.
    • Solicit the help of Slack admins and champions to plan a Slack Day focused on the benefits of public channels and how they unlock the power of Slack’s search capabilities.
    • 答え

      B

      53

      Which TWO statements are true about workflows? (Choose two.)

      • It is not possible to create a custom workflow for your team in fewer than five clicks.
      • Workspace Owners and Admins can view all published workflows created by members of their workspaces.
      • To see all workflows in a workspace, you need to be an Owner or Admin of that workspace.
      • It is currently possible for Org Owners and Admins to view all workflows created in an Enterprise Grid org.
      • 答え

        B,C

        54

        “The marketing team at ACME Ltd has 10 team members, and has a public channel called #marketing- discussion. The team collaborates and shares ideas on this channel. Now, other teams have joined, so the total channel membership is 50.
        The marketing director has the following needs:
        * There is an urgent marketing idea that must be prioritized in tomorrow morning’s planning meeting.
        * The 10 team members are the only ones attending the planning meeting.
        * The 10 team members need to be notified before the meeting.
        Of note, the marketing director sends urgent re-prioritization messages weekly. How should the marketing director reach the marketing team?”

        • Send a separate direct message to each of the 10 team members notifying them of the change.
        • Create an @marketing-team user group and use the @marketing-team user group in #marketing- discussion to communicate the change in priority to the team that needs to be informed for tomorrow’s team meting.
        • Post a message to #marketing-discussion, without notifying anyone.
        • Use @here and @channel to notify the entire channel of the change.
        • 答え

          B

          55

          Your company is conducting an internal security assessment of Slack prior to implementation. Which of the following is true about security in Slack?

          • Workspace Admins can see all direct message content at any time through the Admin console.
          • Slack data is stored on your company’s servers.
          • Slack data is encrypted at rest and in transit.
          • Slack members can only access Slack when on the corporate network.
          • 答え

            C

            56

            “The Slack implementation team at Large Inc is confirming all of the settings on their new Enterprise Grid organization and wants to make sure that they have appropriately involved the Security team in any critical security decisions.
            Which TWO of the following settings are most critical to discuss with their Security team? (Choose two.)”

            • Whether to enable admin-approved apps
            • Who is allowed to add custom emoji
            • Who can create and archive channels
            • Who can invite new members
            • 答え

              C,D

              57

              “Jose works at Globex and is a Slack administrator and Champion.
              He receives several Slack direct messages per day from employees looking for more information on a range of topics, such as how to connect apps to their Slack workspace and where to find training materials.
              Jose wants to encourage Slack best practices among employees. Which course of action should Jose take in this situation?”

              • Ask the employees to search-first for the answer to their question:s, and if they are still unable to find the answer, post their own question:s in a public #help channel, where Jose and his team will respond in thread.
              • Ask the employees to post their own question:s in a public #help channel, where Jose and his team will respond in thread.
              • Post their question:s on their behalf in a public #help channel and respond in thread.
              • Respond to each employee via direct message with the answer to their question:s.
              • 答え

                A

                58

                “Asher manages a global workplace and facilities team. Currently, his team receives all global requests in a channel called #help-workplace. Because the channel now receives hundreds of requests per day, the support team asks Asher if they can create regional channels to make triaging requests more manageable.
                How should Asher respond to this request?”

                • Allow each region to create new channels and name them after famous landmarks in their region, then assign regional team members to monitor each channel.
                • Create a private channel for the global workplace team to triage requests from #help-workplace into the appropriate regions.
                • Create new regional channels and name them using the #help-workplace-region format, then assign regional team members to monitor each channel.
                • Continue to use one centralized channel to minimize confusion for channel members on where workplace requests should be submitted, but require that members start posts with the name of the region where they’re requesting assistance.
                • 答え

                  D

                  59

                  What would be the expected behavior if a team member in Enterprise Grid is added to an IdP (Identity Provider) group with auto-provisioning enabled to a workspace?

                  • The member would be automatically added to the new workspace and would be unable to leave.
                  • The member would be notified that they have a new workspace that they can join and would be unable to dismiss it until they have joined the workspace.
                  • There will be no changes to the member’s workspace list.
                  • The member would be automatically added to the new workspace unless it is a hidden workspace.
                  • 答え

                    D

                    60

                    “The Operations team at Fire Extinguishers Ltd has recently launched Slack and wants to better collaborate when internal alerting systems notify them of a failure. In the past, it was difficult to identify where the alert was coming from and who was responding. Sometimes, the team even missed the alerts.
                    The Operations team and the Security team both have alerting set up with popular software tools, and the alerts get sent to multiple, unrelated teams.
                    What should Fire Extinguishers Ltd do to centralize their alerting identification and response?”

                    • Build custom apps for all the popular tools that send the alerts to one channel.
                    • Install apps from the Slack App Directory for the tools they use, and have the apps post alerts in a #alerts- all channel for the relevant teams to monitor
                    • Set up Slackbot custom responses to trigger when the word “alert” or “failure” is used in Slack.
                    • Send an announcement to the company reminding them to be more responsive when receiving alerts.
                    • 答え

                      A