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Salesforce Sales-Cloud-Consultant V19.65 #161〜170

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Sales-Cloud-Consultantとは

Demonstrate that you have the knowledge to design and implement a Sales Cloud solution as a consultant.

Experience-Cloud-Consultantの過去問の概要

試験概要
試験種別Sales-Cloud-Consultant
VerV19.65

161

“Cloud Kicks (CK) sells online subscriptions for its leading Shoe of the Month club. Customers can make a single payment or pay weekly, monthly, or quarterly. CK wants to use Opportunities to track and report on these subscription deals.
What should a consultant recommend to meet this requirement?”

  • No Answer

  • 答え

    Enable schedules on the Product object.

    162

    “Cloud Kicks (CK) uses a sales model where pre-defined groups of reps work collaboratively on Accounts.
    Each group is also responsible for specific Accounts. CK has
    organization-wide default access set to Public Read/Write for Accounts. CK discovered this caused issues with data quality where reps edited Accounts outside their scope of responsibility. CK wants to allow reps to view any Account but restrict editing to only reps who are responsible for those specific Accounts.
    Which two steps should a consultant recommend allowing reps to continue to collaborate while eliminating incorrect edits?
    Choose 2 answers”

    • Change Account organization-wide defaults to Private.
    • Change Account organization-wide defaults to Public/Read-Only.
    • Create an Account sharing rule to grant Read/Write access to all Accounts
    • Enable Account Teams to allow opines to grant Read/Write access.

      • 答え

      B,D

      163

      “Cloud Kicks has recently rolled out Lightning Experience and uses an ERP system as its system of record for customers. When a new Account has its first dosed/won opportunity, the ERP system should immediately update with information from the account, contact, and opportunity records related to the Account to record a new customer.
      Which option should the consultant recommend to meet the requirement?”

      • Identify AppExchange products that can be deployed to update the ERP with opportunity, account, and contact information from Salesforce.
      • Configure Outbound message to publish the opportunity wins and update the ERP with opportunity, account, and contact information from Salesforce.
      • Implement Platform Events to publish opportunity wins to the ESB, which will call back for account, contact, and opportunity information and automatically update the ERP accordingly.
      • Use enterprise ETL tools to extract closed/won opportunities from Salesforce and update the ERP with opportunity, account, and contact information from Salesforce.

        • 答え

        B

        164

        Cloud Kicks’ (CK) VP of technology wants to start using Salesforce for all the sales team’s automation. CK migrated 70 million records from a legacy database to the datawarehouse that will be synced with Salesforce. CK wants to search and cross-reference records with the original source database. What should a consultant recommend meeting this requirement?

        • Use the standard External ID field and map this to the source record ID value.
        • Use a custom External ID field and map this to the source record ID value.
        • Use the standard External ID field and map this to the Salesforce record ID value.
        • Use a custom field named External ID and map this to the Salesforce record ID value.

          • 答え

          B

          165

          “The sales director at Universal Containers wants to ensure that a custom field on the Lead object is excluded from Einstein Lead Scoring.
          How should the consultant meet the requirement?”

          • Exclude the custom field from all page layouts.
          • Omit the custom field from the scoring model.
          • Clear the custom field’s values on all records.
          • Make the custom field Read-Only on all profiles.

            • 答え

            B

            166

            “Northern Trail Outfitters finished implementing Sales Cloud for a mid market sales team. Sales management wants to track data trends and adoption.
            What should the consultant recommend to measure core Sales Cloud record data?”

            • Adoption Dashboards Pack
            • User Login Report
            • System Overview Page
            • Salesforce Optimizer

              • 答え

              A

              167

              “Sometimes, sales reps need to create contacts without accounts based on business processes.
              What should the consultant take into consideration about these contacts?”

              • Contacts without accounts need to be shared through sharing rules
              • Contacts without accounts are shared through the Role Hierarchy.
              • Contacts without accounts are private and only the owner and admin can view them.
              • Contacts without accounts need to be manually shared.

                • 答え

                C

                168

                “Cloud Kicks has purchased a list of leads and wants sales reps to contact and measure the return on investment (ROI) of the purchased list.
                Which solution should the consultant recommend?”

                • Create a Campaign, import the list as Leads, and add them to the Campaign.
                • Import the list as new Leads and update the Lead Source to “Purchased Lead.
                • Create a new custom object to import purchased Leads,
                • Import the list as new Leads using the Data Import Wizard.

                  • 答え

                  A

                  169

                  Which two considerations should be made when deploying dynamic dashboards? Choose 2 answers

                  • Dynamic dashboards must be manually refreshed.
                  • Dynamic dashboards allow all users to view data as any user.
                  • Dynamic dashboards must be saved in public or shared folders.
                  • Dynamic dashboards require users to follow each component.

                    • 答え

                    B,C

                    170

                    During a Discovery session at Cloud Kicks, a topic is highlighted that How should the consultant proceed?

                    • Conduct another Discovery session.
                    • Define and submit a change order for the new items.
                    • Revise the timeline for the new items.
                    • Continue work because it is covered by the warranty.

                      • 答え

                      B

                      2023 過去問
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